Return & Refund Policy

Thank you for shopping with us. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns

You have 7 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• You must provide a valid proof of purchase (order ID, invoice, or receipt).

Non-returnable items:

• Perishable goods (e.g., food, flowers)
• Personal care items
• Customized or made-to-order products
• Clearance or sale items (if applicable)

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the status.

If your return is approved:

• Refund will be processed to your original payment method within [5–10 business days].
• In case of Cash on Delivery (COD), refunds may be issued via bank transfer or store credit.

3. Exchange

We only replace items if they are:

• Defective
• Damaged during delivery
• Incorrect product received

To request an exchange, contact us within [48 hours] of delivery with photos or proof.

4. Return Shipping

• Customers are responsible for return shipping costs unless the product is defective or incorrect.
• Shipping charges are non-refundable.

5. Cancellation Policy

• Orders can be canceled within [12 hours] of placing the order.
• Once shipped, orders cannot be canceled.

6. Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account again.
• Contact your bank or payment provider (processing time may vary).
• If still unresolved, contact us.

7. Contact Us

If you have any questions about returns or refunds, please contact us:

• Email: Support@Squirrelkart.com
• Phone: